Returns & Exchanges Policy:

No returns. Exchanges may be made for in stock items of equal or lesser value and of like items. (Ex. Jewelry may not be exchanged for tack, belts, purses etc., but may be exchanged for other jewelry items.) 

 

Custom Order Deposit Policy:

All custom orders are required to be paid in full up front. If the customer decides to cancel the order at anytime 25% of the total will not be refunded. 

 

Shipping Policy:

Rockin' M Leathers is not responsible for any lost or damaged items during shipping. All items will have standard $50 insurance included with USPS shipping. Additional shipping insurance is available at buyers expense. Please be sure to notify us IMMEDIATELY if additional insurance is requested so we can invoice you! 

 

Care Tips: 

1. Store inside and out of the weather. (ex: in your barn, tack room, home, etc.) 

2. Try not to leave tack hanging in the sun, rain, snow (any weather) constantly. 

3. If leather gets wet or left in the sun for a long period of time, make sure to condition or oil leather immediately. (This includes super sweaty horses after long hot days) 

4. You can oil or condition over any paint, but remember to be gentle, and do NOT scrub, or rub with too much pressure.

5. Mold is NOT a friend to leather! If you find mold on your leather item. make sure to oil and condition immediately. 

 

Remember leather is porous, and will absorb anything that gets on it. Water is very drying to leather and needs to be avoided as much as possible. 

 

Rockin' M  Leathers does warranty all items up to 1 year. This will cover all repairs on damaged items that occur from possible product flaws. Warranty will be voided if any damage is due to lack of proper care for product, horses chewing on product, pulling back, etc. We to our best to use the absolute best products available and stand behind them.